Home – FAQs
Our property maintenance FAQs answer common questions about plumbing, gas and heating, air conditioning and HVAC, and painting and decorating across Mayfair and Central London.
Find out what work we cover, what to include when requesting a quote and how to discuss repairs, servicing or larger projects. We support homeowners, landlords, property managers and businesses. If your question is not covered below, contact SYS Maintenance with details of your property and the work you need.
SYS Maintenance focuses on four main services: plumbing, gas and heating, air conditioning and HVAC, and painting and decorating. Our Services includes reactive repairs, servicing, installations, larger plumbing remedial works and full-property redecorations. We also offer planned preventative maintenance contracts for air conditioning and HVAC systems.
Yes. Our gas and heating services include boiler work, servicing, heating repairs and installations. When contacting us, provide the boiler make and model if available, describe any fault symptoms and mention any displayed error codes. This information helps us understand your enquiry and discuss the work required.
Yes. CP12 gas safety certificates are included within our gas and heating services. When enquiring, provide the property address, details of the gas appliances and your preferred timing. If tenants occupy the property, include the relevant access arrangements so these can be discussed when organising the appointment.
Yes. We provide air conditioning and HVAC servicing, breakdown support, repairs and installations. For an existing system, send the make, model and a description of the problem where possible. For an installation enquiry, tell us about the property, the spaces involved and what you need the system to achieve.
Yes. We offer planned preventative maintenance, or PPM, contracts for air conditioning and HVAC systems. The maintenance requirements depend on the equipment, its condition and how it is used. Contact us with your system details and property type to discuss a suitable scope of ongoing servicing and maintenance.
We undertake residential, commercial and communal-area painting and decorating, including full-property redecorations. Projects can range from refreshing individual rooms to decorating several areas within a building. Include photographs, the approximate size of the space and any known surface issues when requesting a quote.
Yes. We support landlords and property managers with work across our four core services. This includes plumbing repairs, gas and heating work, HVAC maintenance and redecorations. Let us know whether your enquiry concerns an occupied property, a change of tenancy or communal areas within a managed building.
Yes. We provide plumbing, gas and heating, air conditioning and decorating services for commercial properties. Tell us how the premises are used, your operating hours and any access restrictions. These details help us discuss the practical requirements of carrying out work around staff, customers or other building users.
Yes. Our services cover individual repairs as well as larger works, including plumbing remedial projects, installations and full-property redecorations. Describe the issue or the intended outcome when contacting us. For projects involving several areas, provide a list of the work you would like considered within the quotation.
Contact SYS Maintenance with your property address, the service required and a description of the work. Photographs, approximate dimensions or equipment details can help, depending on the job. Include your preferred timing and any access restrictions. Further information or a site visit may be needed before a quote can be prepared.
The cost depends on the type of work, the condition of the property or equipment, materials, access and the scope of the job. Send us the relevant details so we can discuss your requirements. Ask for clarification of what the quotation includes before agreeing to proceed with the work.
Appointment availability depends on the service required, your location and the scope of the work. When contacting us, explain the issue and whether it is affecting the use of your property. We can then discuss availability. Please confirm an appointment directly rather than assuming a particular arrival time.
Access requirements depend on the job and how the property is managed. Tell us whether you will attend, whether a tenant is present or whether access needs arranging through a property manager. Confirm these details before the appointment, including who can answer questions or discuss decisions relating to the work.
Make sure the relevant area can be accessed and share any building entry instructions in advance. Where practical, move personal belongings away from the work area. For equipment-related enquiries, have any available model details or service records ready. Discuss any additional preparation needed for your particular job when arranging the appointment.
These property maintenance FAQs cover our main services and booking questions. Explore the service pages below for more details about the work you need.
For independent information about gas safety and checking an engineer’s registration, visit the Gas Safe Register.
If your question is not answered in our property maintenance FAQs, contact SYS Maintenance. Send your property location, a description of the work and any relevant photographs so we can discuss the next steps.
